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CustomerConnect Log in

Please enter the account # and email address associated with your account and click the "Reset" button.


When entering your account number, do not include any zeros at the front of your account number or the last two numbers after the dash (-)
Example: Account Number 00001234-01 This customer would enter 1234



Please enter the account # and email address associated with your account and click the "Request" button.


When entering your account number, do not include any zeros at the front of your account number or the last two numbers after the dash (-)
Example: Account Number 00001234-01 This customer would enter 1234



Please enter the email address associated with your account and click the "Reset" button. You will receive an email with instructions on how to reset your password.



Please enter the email address associated with your account and click the "Retrieve" button. Your username will be emailed to you.



To ensure the security of the account, please answer the question below


User Login


Welcome to Customer|Connect - your Account Detail and eBill portal for your New Westminster Electric Utility. From here you may access your account information and set your eBill options.

Forgot your password?
Forgot your username?
Register for a new City of New Westminster Customer|Connect account

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